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COVID-19 Response

Wednesday, April 1, 2020

A Message from Curt Wilson, Managing Director, boomerang carnets United Kingdom

Thank you for placing your trust in boomerang carnets United Kingdom. We understand the concern and uncertainty you may be experiencing surrounding the spread of the coronavirus (COVID-19). While the situation is ever-changing, our commitment to you remains unchanged. We are a financially strong company you can rely on for years to come. With that in mind, I want to share the steps we are taking to minimize any disruption to service.

Service remains a top priority

We have systems and long-standing plans in place to ensure we can continue to provide the superior service you deserve. This includes work-from-home capabilities, alternate work locations and Boomerang Carnets Distribution Center options so that our employees can continue to do their work and our operations remain functional, for our customers. Our customer service team remains available during normal business hours. Additionally, you can access account information by logging into boomerangcarnets.co.uk. If you have a question requiring immediate attention, feel free to call our Mobile Carnet HelpLine at (0) 20 3890 6020.

Financial strength to honor our commitments

With roots dating back to 1987, we have navigated other periods of uncertainty and various economic cycles. Our financial strength reflects continued execution of a long-term strategy focused on pricing discipline, profitable growth and honoring our commitment to our customers. We're proud to be rated Excellent by Trustpilot. Thank you for choosing boomerang carnets United Kingdom.